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Are You Trustworthy? Weird Companies that Trust Their People
UPDATED APRIL 7, 2011 For years we’ve heard the unrestrained hype: “People are our most valuable resource.” “We empower our people to make change.” “Trust is a cornerstone of our company.” And through...
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Monkey See, Monkey Do: Why Many Organizations are Dysfunctional
Updated May 9, 2011 I love Leo Babauta’s Zen Habits, in which he writes on simple productivity and life issues. His book The Power of Less is a compact and practical guide to reclaiming your life from...
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Lessons in Corporate Leadership: Learning from the Toyota Debacle
Updated May 19, 2011: On top of the problems Toyota has experienced, the recent earthquake and tsunami that struck the east coast of Japan has added to the company’s dilemma by creating a shortage of...
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How Mutual Commitment Leads to Excellence: The Lincoln Electric Story
Updated June 2, 2011 My last post The Race to the Bottom: Demolishing Corporate Pensions was a bit of a depressing–yet realistic depiction–of what is happening in many Western countries when it comes...
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Are You Loyal To Your Customers? How to Create Loyalty by Using Your ABCs
Updated January 18, 2012 Jim & Sue at LL Bean, home of legendary customer serviceExamples abound of companies that forget WHY they exist and WHO keeps them in business. To adapt political...
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In Memory of the World’s Greenest CEO
Updated August 9, 2012 Sometimes people are taken from us much too soon – people who are doing extraordinary good for the planet. Some eight years ago when I worked for the federal Department of...
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A Blueprint for Learning & Knowledge Creation
We’ve heard for a number of years about the importance of learning in organizations. Our world is changing faster because of technology. The population is ageing steadily, distorting the traditional...
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Is Your Innovation Strategy Aligned with Your Culture?
Step back for a moment and take an objective look at your company. Then answer these three questions: 1) Is it performing at a high level when it comes to creating innovative products or services for...
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Do You Know the Difference Between Corporate Culture and Climate?
In this post we’ll look at the distinction between organizational culture and climate. Trying to get a grasp on what makes an organization tick and understanding how people either collaborate or...
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Leadership and How to Avoid the “That’s How We Do Things Here” Mindset
Let’s go back in time (not too far) to re-visit an excellent business piece on corporate culture and change. That’s the Way We (Used to) Do Things Around Here from Strategy+Business was co-authored by...
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